FAQs


Can I pay in USD, CAD, GBP... etc?

Yes, payments are accepted for any currency. Please note however that all orders are processed in USD. Even if your order is displayed in your local currency, you will checkout using USD at the most current exchange rate. You will still be able to pay in your local currency using PayPal/credit card/etc. 

   

When will ________ be back in stock?

 

We try to restock any items as soon as they are sold out. If your item has been sold out for more than a day, please contact us and we will restock it for you as soon as we can. 

 

My tracking number says its unavailable?

The tracking number first updates within 5 business days of shipment. Please wait a little while and check back later. 

  

I've only received some items, where are the others?

Don't be concerned! Your items were most likely shipped from different warehouses so they will arrive separately. You can contact us or check your order status page for updates on the remaining items. We aim to get back to you within two business days.

How long will shipping take?

Please refer to the shipping and returns page for more details. 

 

Will I have to pay customs fees? 

Most likely not, but please check with your country's customs laws. We are not responsible for paying any fees or taxes when they arrive in your country. 

   

How much is this product in $, £, € etc?

Use the currency converter in the top right corner. All orders are processed in USD. Even if your order is displayed in your local currency, you will checkout using USD at the most current exchange rate.